How do I sign in to this site?

To sign in to your customer account, click Login on the menu bar and enter your e-mail address and password. If you do not have an account, please click Register on the menu bar.

How do I sign out of this site?

To sign out of your customer account, click Sign Out on the menu bar and you will return to the home page. If Sign Out does not appear on the menu bar, then you are not currently signed in to the site.

What if I forgot my password?

If you have forgotten your password, click Sign In on the menu bar to access the Sign In screen. At the bottom of the page, click on the Password forgotten? Click here link. On the password retrieval page, you may enter your e-mail address, and then click Get Password. We will send your password to the e-mail address we have on file for your account.

How do I become a registered user for this site?

To become a registered member of this site, click Register on the menu bar and enter your Profile and Account information. Then click Register. There is no cost to become a registered member.  Passwords are case sensitive.

How do I add an item to my shopping cart?

To add an item to your shopping cart, on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to Cart.

How do I remove an item from my shopping cart?

To remove a single item from your shopping cart, click the box that is called "Remove" and then click on "Update Basket".

Who can I contact if I have questions?

Please click Contact Us on the menu bar to learn how to reach us regarding any questions or issues you may have.

Is my credit card information secure through this site?

YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards; rest assured that both your credit card information and personal information are protected.

Can I update my account contact information?

To update your contact information you must first Login. Click My Account on the menu bar to access your account information. Select one of the 3 options provided for what you would like to update in your Account.

Can I change my e-mail address and password?

To update your e-mail address and password you must first Login. Click My Account on the menu bar to access your account information and then select View or Change my Account Information from the My Account menu. You may update your e-mail address, first and last name, and change your password, then click Save. 

Can I view my previous orders placed on this site?

To view your order history you must first Login. Click My Account on the menu bar to access your account information. Select View the Orders I have made from the My Account menu and then select the order number for the order you wish to view.

Can I provide special instructions with my order?

You can include special instructions for orders during checkout. In your shopping cart, click Checkout On the Payment page, type your special instructions or comments in the Special Instructions text box. The store owner will receive these instructions along with the order. Click Place Order to continue with the checkout process.

You say you offer Paypal. How do I access my Paypal account to pay for my items?
Yes, we do indeed offer Paypal. To get to your Paypal account you will need to go through the process of checkout. Once you get to the payment page you will have two options: 1.) pay with credit card or 2.) pay with you paypal account. Select the Paypal option and then click "confirm payment" to continue to your Paypal login.